SERVICE DELIVERY CHARTER

Service Requirements Timeline

Admit Qualified students

Send admission letters

2 months before reporting

Teach and examine students

Fully comply to approved timetable

Within the semester

Mark examinations

Prepare consolidated mark sheets & forward to the examinations office

One month after exams

Thesis

Read the thesis and give feedback to students

One month after receiving a thesis from student

Graduation

Ensure students graduate within the stipulated time

Not more than 3years

Disciplinary cases

Students and staff to be heard and cases determined

Within 1 month

Recruitment and promotion

Staff recruitment and promotion

within three months, from advertisement

Appraisal

All staff to be appraised

To be conducted between October and March every academic year.

Environment

The Institute to maintain a healthy, safe and pleasant environment

All times

Telephone calls

To attend to all telephone calls

Within twenty seconds

Correspondence

All routine correspondence to be replied

within seven days from the date of receipt

Clearance

To facilitate the clearance of students and staff

Within one week

Internships

Institute shall endeavour to link industry and students to secure them internship

When opportunities are available

 

Feedback

  • Complaints, compliments and suggestions should be forwarded to the Director’s office.
  • Feedback may be channelled via telephone, letters, e-mail or suggestion boxes.
  • Confidentiality and privacy shall be respected.
  • All feedback shall be addressed within seven days

 

Comments to:

Director, Institute of Nuclear Science and Technology

P.O. BOX 30197-00100, Nairobi, Kenya.

Tel: 254 (020) 4910000 Fax: 254 (020) 2245566   VOIP 254 020 491 3523 

Email: inst@uonbi.ac.ke

Website http://nuclear-sciences.uonbi.ac.ke/

Institute of Nuclear Science and Technology

 

Download pdf copy here

Director INST

Contact Us

Mr. Simion Bartilol

P. O. Box 30197 - 00100 Nairobi, Kenya

Off Harry Thuku Road near Engineering Workshops

Tel: 254 (020) 3318262 Ext.28483

Fax: 254 (020) 2245566

 

Email: inst@uonbi.ac.ke

 

Find Us:

Community Outreach

Media Center

UoN Website | UoN Repository | ICTC Website


Copyright © 2019. ICT WebTeam, University of Nairobi